Shipping policy

Shipping Policy

Thank you for supporting our small business! Below you will find all the details regarding our shipping process to ensure your experience is smooth and transparent. If you have any additional questions, please feel free to reach out to us at info@revelsunhawaii.com

Processing Times:

  • We aim to process and ship orders within 3-5 business days, though delays can occur. If your shipment is delayed, we will contact you ASAP.

Shipping Methods & Rates:

  • We offer several shipping options, including standard and expedited shipping. Rates are calculated at checkout based on your location and selected shipping method.

  • All packages are shipped via USPS and tracking information will be provided once your order has been shipped.

Domestic Shipping:

  • Delivery times vary based on your selected shipping method. Your goods are shipped from Hawai'i, and standard shipping typically takes 5-9 business days to get to the U.S. mainland.

International Shipping:

  • We ship internationally to select countries. Delivery times vary based on the destination, but international shipments typically arrive within 10-21 business days.

  • Please note that international customers are responsible for any customs fees, duties, or taxes that may apply.

Free Shipping:

  • We are happy to offer free standard shipping on orders over $75 within the U.S.

Order Tracking:

  • Once your order is shipped, you will receive an email with a tracking number so you can follow your package’s journey.

Lost or Damaged Packages:

  • We take great care to ensure your items are securely packaged, but if your package is lost or arrives damaged, please contact us at info@revelsunhawaii.com within 7 days of delivery.

  • For lost packages, we recommend reaching out to the carrier first with your tracking information. If the issue isn’t resolved, we’re here to help.

Thank you for choosing to support small. Your business means the world to us!